Effective Date: November 10, 2026
1. Introduction
This Refund Policy explains how refund and cancellation requests are handled for web design services provided by 44 Studio LLC (“Company,” “we,” “us,” or “our”).
44 Studio LLC provides customized website design services for businesses and individuals, including new website design, website redesign, and personal or portfolio website projects.
Because our services involve project-specific planning, design, and development activities, refund eligibility depends on the status of the project, the work performed, and the terms agreed upon with the customer.
We aim to review refund requests fairly, transparently, and in accordance with applicable legal requirements.
2. Service-Based Purchases
Our services are provided according to the individual requirements of each customer.
Before a project begins, the relevant scope of work, pricing, payment arrangements, and expected deliverables are discussed and agreed upon.
Payments may relate to project planning, website structure, visual design, revisions, or other services included in the agreed project scope.
Refund eligibility is assessed in relation to the services purchased and the amount of work already performed.
3. Cancellation Before Work Begins
Customers who wish to cancel a project before work has started should contact us as soon as possible at contact@44studio.us.
Where no project work has been performed, payments attributable to services not yet provided may be eligible for a refund.
Any previously disclosed and agreed third-party costs or other applicable contractual commitments may be considered when determining the refundable amount.
We will review the request in accordance with the agreed project terms and applicable law.
4. Cancellation After Work Has Started
If a customer requests cancellation after project work has begun, refund eligibility will depend on the stage of completion and the services already performed.
Work such as project consultation, planning, website structure development, design preparation, and design implementation may represent services already provided.
Where part of the agreed work remains unperformed, a partial refund may be considered based on the remaining scope, work completed, and applicable agreement.
Customers will not be charged undisclosed cancellation penalties.
Any refund determination will take into account the relevant project circumstances and applicable customer rights.
5. Refunds After Project Completion
Once the agreed website design services have been completed and the relevant deliverables provided, payments for properly completed work are generally not refundable solely because the customer changes their preferences or decides not to use the website.
However, if the delivered work materially differs from the agreed scope or the customer identifies a service-related problem, they may contact us to request a review.
We will consider the nature of the issue, the original project requirements, the work delivered, and any applicable legal obligations.
Depending on the circumstances, an appropriate resolution may involve corrections, completion of agreed work, or a partial or full refund where justified.
6. Changes in Customer Preferences
Website design projects are developed according to requirements discussed with the customer.
If a customer changes their preferred design direction, business objectives, content requirements, or requested features after work has begun, those changes do not automatically qualify for a refund of completed services.
We encourage customers to communicate changes as early as possible so that available options can be discussed.
Requests outside the agreed project scope may require a revised agreement or additional payment, which will be communicated before additional paid work proceeds.
7. Duplicate Payments and Billing Errors
Customers who believe they have been charged incorrectly or have made a duplicate payment should contact us at contact@44studio.us.
Please provide sufficient information to help us identify and review the relevant transaction.
Verified duplicate charges or billing errors will be reviewed for correction and, where appropriate, refunded.
We aim to resolve genuine payment issues fairly and without unnecessary complications.
8. How to Request a Refund
To request a refund, please email contact@44studio.us.
Your message should identify the project or service purchased, explain the reason for the refund request, and include relevant payment or transaction information.
Additional details may be requested where reasonably necessary to review the circumstances.
Each request will be assessed based on the project agreement, the work completed, the reason for the request, and any applicable legal requirements.
We aim to review refund inquiries and communicate an outcome within a reasonable timeframe.
9. Refund Processing
If a refund is approved, we will communicate the approved amount and relevant processing arrangements.
Where supported by the payment provider, refunds will normally be returned to the original payment method used for the transaction.
The time required for funds to appear in the customer’s account may vary depending on the payment provider, financial institution, and payment method.
Any processing limitations outside our direct control will be communicated where relevant.
10. Customer Concerns and Dispute Resolution
We encourage customers to contact us directly if they are dissatisfied with a service, believe an agreed requirement has not been met, or have concerns about a payment.
We aim to review concerns constructively and consider reasonable solutions based on the relevant project circumstances.
Nothing in this Refund Policy restricts any refund, cancellation, or other consumer rights that apply under relevant law.
11. Changes to This Refund Policy
We may update this Refund Policy to reflect changes in our business practices, services, or applicable requirements.
The current version will be published on our website with its effective date.
Any existing customer agreement will remain subject to its applicable terms and mandatory legal protections.
12. Contact Information
For refund requests, cancellation inquiries, or payment-related concerns, please contact:
44 Studio LLC
Registered Office: 30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: contact@44studio.us
We aim to provide clear communication and reasonable assistance with customer refund inquiries.
44 Studio LLC, registered in Wyoming, 30 N Gould St, Ste N, Sheridan, WY 82801, United States
© 2026 44 Studio LLC. All rights reserved.